Terms of Service

Last updated: 2026-10-27

1. Service

Turnix helps you manage your work shifts: it reads the shift PDF or you enter them manually, it shows the calendar, sets alarms, events and to-dos, lets you share your shifts with colleagues and offers optional health modules. It is provided "as is" for personal and non-commercial use.

Turnix can be used in the European Union (27 Member States), in the European Economic Area (Norway, Iceland, Liechtenstein), in Switzerland and in the United Kingdom.

Turnix is reserved for people who are at least 18 years old.

2. Freemium model and subscription

• The app includes a free 14-day trial from first access, with all Premium features active (section 5).
• After 14 days the app continues to work for free in the freemium version: the basic features remain available.
• To unlock Premium features (section 6), an annual subscription is available at the price shown on Google Play at the time of purchase. No monthly subscriptions are offered.
• Payment is charged to the Google Play account upon confirmation of the purchase. Turnix does not receive the details of your payment method.

3. Automatic renewal

• The annual Premium subscription renews automatically every 12 months until you cancel it.
• To cancel it, do so before the renewal date on Google Play: on your Google Play subscriptions page, choose the Turnix subscription and cancel it. In the app, "Settings → Subscription → Manage or cancel on Google Play" opens that page. Uninstalling the app or deleting the Turnix account does not cancel the subscription.

Price changes: Turnix may change the subscription price. An increase applies to your subscription only if you accept it when Google Play asks you, at least 30 days in advance: if you do not accept it, the subscription ends before the first charge at the new price. Price changes do not apply to the period already paid.

4. Cancellation and right of withdrawal

Subscription cancellation:

• Subscription cancellation is handled entirely by Google Play, not by the app (section 3). Uninstalling the app or deleting the Turnix account does not cancel the subscription.
• After cancellation, the Premium service remains active until the end of the period already paid for.
• No refund is provided for the remaining period unless Google Play has a different policy or the right of withdrawal is exercised (see below).

14-day right of withdrawal (European Union + EEA):
Under Directive 2011/83/EU on consumer rights (transposed in all EU+EEA states) you have 14 calendar days from the purchase of the Premium subscription to withdraw without giving a reason. Withdrawal is exercised by sending written notice to info@turnix.ch; you can also ask Google Play directly for a refund. The refund is issued through Google Play within 14 days of the day on which you notify us of your withdrawal.

14-day right of withdrawal (United Kingdom):
Under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134) you have 14 calendar days from purchase to withdraw without a reason (cooling-off period). It is exercised in the same way: e-mail to info@turnix.ch or a refund request to Google Play.

Switzerland:
Swiss law does not provide a mandatory statutory right of withdrawal for distance digital services. Turnix voluntarily guarantees the same 14-day period for cross-territorial consistency with EU+UK.

5. Trial period

• The free 14-day trial period starts from first access and is available only once per account.
• During the 14-day trial, access to all Premium features is guaranteed.
• After 14 days the app continues to work for free (freemium mode): there is no total lockout. Without Premium access, when the app starts the recurring alarms are switched off and a message tells you how many; they stay off, they are not deleted, and with Premium you can switch them back on. Single alarms remain active and you can keep creating them.
• No credit card is required to activate the trial period, and there is no charge at the end of the trial: the subscription starts only if you buy it.

6. Premium features and invitations

The Premium subscription unlocks:

• Advanced statistics (KPI days / shift types / hours / streak / weekly average hours / weekends / holidays)
• PDF export of the statistics report for the chosen period (KPI + charts + diary)
• CSV export of shift data for external analysis
• Optional synchronisation of shifts and events with Google Calendar
• PNG sharing of the monthly Diary (shift mosaic)
• Recurring alarms (creating them, adding times, switching them back on)
• Sleep features linked to alarms (hours of sleep, bedtime)
• Health modules: turning on Health and Cycle, logging cycle and wellbeing, Companion and Insights
• Shift statistics in the day view.

The other features remain free, including single alarms.

Evolution of Premium features: new features may be added and existing features may be improved, replaced or withdrawn. The withdrawal of a substantial Premium feature will be communicated with the notice in the app at least 30 days before it takes effect and will entitle the user, where applicable, to a proportional price reduction or to cancellation of the subscription with a pro-rata refund for the remaining unused period (EU: Directive (EU) 2019/770, Art. 19, transposed in each Member State; United Kingdom: Consumer Rights Act 2015; Switzerland: Code of Obligations).

Invitations: in Settings, under "Invite friends", you will find your personal code to share. Whoever enters a friend's code ("Invite friends" → "I have a referral code") receives 30 days of Premium, and the app confirms it; this can be done only once per account. The inviter may receive Premium days when a friend uses their code: the app tells them how many. Premium days received through invitations count like the subscription, end on their own and involve no charges.

7. Data and privacy

The processing of personal data is described in the Privacy Policy, which can be reached from Settings and from the registration screen.

8. Liability

On the phone, the app reads the code written in the cells of the PDF and saves it; to you, it shows the image of the cell as it is in the PDF. You enter the shift times yourself, once per shift type: the app applies them to the days of the same type, which in a PDF it recognises from the image of the cell, and it does the same with recurring alarms. Alarms ring at the times set: check important shifts and alarms against your employer's official PDF.

Turnix is not liable for indirect damages to the extent permitted by the law of your country; liability for wilful misconduct or gross negligence and mandatory consumer protection rules remain unaffected.

8.1 Conformity of the service

Turnix is a digital service: the basic features are free, the Premium features require the subscription. If the service does not conform to what is described, you can report it to info@turnix.ch: we take action to bring it into conformity within a reasonable time. If you have the subscription and the non-conformity is not remedied, you are entitled, alternatively, to a proportional price reduction for the period of non-conformity or to cancellation of the subscription with a pro-rata refund for the remaining unused period (EU: Directive (EU) 2019/770, Art. 14 and 16; Switzerland: Code of Obligations; United Kingdom: Consumer Rights Act 2015). The rights that the law of your country grants you as a consumer remain unaffected.

9. Applicable law and competent court

These Terms of Service are governed by and interpreted in accordance with the law of the user's country of habitual residence, in compliance with Regulation (EC) 593/2008 (Rome I) Art. 6 on consumer contracts for the EU + EEA, and equivalent rules for Switzerland and the UK.

Applicable law by macro-area:

• European Union (27 states) + EEA (Norway, Iceland, Liechtenstein): the law of the Member State of the user's habitual residence + the GDPR Regulation (EU) 2016/679 + Directive 2011/83/EU consumer rights.

• Switzerland: Swiss federal law + the Swiss Code of Obligations (CO) + nFADP/revDSG in force since 1 September 2023.

• United Kingdom: English and Welsh law (England and Wales) + UK GDPR + Data Protection Act 2018 + Consumer Rights Act 2015.

Competent court:
For disputes with EU+EEA consumers, the consumer's forum applies (Art. 18 Regulation EU 1215/2012 Brussels I bis). For Swiss consumers: the consumer's domicile forum (Art. 32 Swiss CPC). For UK consumers: the English forum or the consumer's domicile forum (Civil Procedure Rules 1998).

The consumer user benefits in any case from the mandatory consumer protection rules of their country of residence, regardless of the applicable law chosen in these Terms.

Preliminary informal resolution: before taking legal action, the parties undertake to attempt an amicable resolution of the dispute through an exchange of written communications at info@turnix.ch within a reasonable period of 60 days from the first formal notice. This informal undertaking does not prejudice the consumer's non-derogable rights under the applicable law.

10. Changes

We may change these Terms to adapt them to the law or to the evolution of the service. When we change them, we update the date at the top and, the first time you open the app after the change, we tell you with a notice that leads to this page; the changes apply from that date. If you do not agree, you can stop using Turnix and delete your account from "Settings → Delete account"; if you have the subscription, cancel it on Google Play (section 3): deleting the account does not cancel it. Subscription prices follow the rules of section 3, and the withdrawal of Premium features those of section 6.