Data deletion

Last updated: 2026-06-17

You can delete your data from Turnix at any time, in two ways: directly from the app or by sending a request by e-mail. This page explains both procedures and which data gets deleted (right to erasure — art. 17 GDPR / UK GDPR / art. 32 nFADP).

1. In-app deletion (immediate)

Open Turnix and go to Settings → Reset all data. This operation immediately deletes all your data from the device and, where present, from our servers. There is no need to contact us.

In addition, for the health features (cycle, sleep, wellbeing, medication) the data stays only on the device: it is also deleted by disabling the single feature (Settings → corresponding section) or by uninstalling the app.

2. Deletion by e-mail

If you prefer, send a deletion request to info@turnix.ch from your account e-mail address. We will respond and complete the deletion within 30 days (art. 12 para. 3 GDPR). Any data present in backups is removed within the following 90 days.

3. What data gets deleted

• E-mail address and account (authentication).
• Identifying name chosen in the app.
• Shift data: dates, cropped images (stickers), visual pHash fingerprints, clusters and calendar events.
• Google OAuth tokens (sign-in and/or Google Calendar) and Firebase push tokens.
• Health-feature data (on the device only): menstrual cycle, sleep, wellbeing, medication and the related reminders/logs.
• Local preferences (language, theme) and app cache.

You can also revoke Google Calendar access from myaccount.google.com → Security → Apps with access to your account.

For any question about data deletion or about your rights, write to info@turnix.ch. See also our Privacy Policy.